Frequently Asked Questions
Straight answers about our commercial cleaning services
What types of facilities do you clean?
We service office spaces and other commercial buildings. If your space needs reliable upkeep, we can customize a plan for it.
Do you offer customized cleaning schedules?
Yes. We build plans around your hours-Daily, weekly, bi-weekly, or after hours. Your schedule, your workflow, your needs.
How do I request a quote?
Fill out our Request a Quote form or call us directly at (913) 368-6140. We provide fast, transparent quotes—no obligations, no hidden fees.
How is pricing determined?
Every quote is custom. Pricing is based on your square footage, how often you need cleaning, and which services you choose. Quotes are free, and we’ll walk through your space with you before giving you a number.
How soon can you start after I accept the quote?
Most new clients are scheduled within 3-5 business days- sometimes sooner depending on your needs.
Can you clean after hours or overnight?
Yes. Many clients prefer after-hours service. We work around your business to minimize disruptions.
What if I need something extra done?
Just let us know. We can add services like carpet cleaning, floor polishing, or deep sanitization as needed.
Can you handle large facilities or multiple locations?
Absolutely. We service both single locations and multi-site operations with consistent quality and centralized communication.
Do you conduct regular inspections?
Yes. Supervisors perform scheduled and random inspections to ensure your space stays up to our standards every time.
Are you insured?
Yes. CleanOfficeKC is fully insured, so you can feel confident having our team in your building. If your property manager requires proof of insurance, just ask.
Do you background-check your cleaning staff?
Yes. We run background checks on our cleaning staff, so you can trust the people in your space after hours.
How do you handle keys, alarm codes, and building access?
Building access is something we handle every day. First, we connect with your facilities director or office manager. Next, we learn your building’s procedures, such as entry points, alarm systems, key or badge policies, and any areas with special rules. Then our team accesses the building exactly according to those procedures on every visit.
Do you offer eco-friendly cleaning products?
Yes. We can use eco-friendly, green cleaning products on request. Let us know your preferences during the walkthrough and we’ll build them into your cleaning plan.
What happens if I'm not satisfied with the cleaning?
We offer a satisfaction guarantee. If something is missed, we return within 24 hours to make it right-no questions asked.